Privacy policy

PRIVACY POLICY


Effective Date: 8/14/2024

Introduction

At BUY GOWN INC. ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and share that information, and the measures we take to secure your information when you visit our website www.buygown.co (the "Site"), use our services, or otherwise interact with us.

1. Information We Collect

1.1 Personal Information We collect information that you provide directly to us. This may include:

  • Contact Details: Such as your name, email address, postal address, and phone number.
  • Account Information: Such as your username and password.
  • Payment Information: Such as your credit or debit card number, expiration date, and billing address.
  • Other Information: Such as information you provide when registering for an account, making a purchase, participating in a survey, or contacting us.

1.2 Automatically Collected Information When you access or use our Site, we may automatically collect information about you, including:

  • Device and Usage Information: Such as your IP address, device identifier, browser type, operating system, access times, pages viewed, links clicked, and the page you visited before navigating to our Site.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to gather information about your interactions with our Site, including browsing behavior and purchasing patterns. You can manage your cookie preferences through your browser settings.

1.3 Information from Third Parties We may receive information about you from third-party services and organizations, including:

  • Payment Processors: To facilitate transactions and detect fraud.
  • Social Networks: If you link your accounts, we may collect profile information and friend lists.
  • Analytics Providers: To help us understand how users interact with our Site and improve our services.
2. Use of Information

We utilize the information we collect for various purposes, including to:

  • Provide, maintain, and enhance our Site and services.
  • Process transactions and manage your orders.
  • Communicate with you about products, services, and promotions.
  • Personalize your experience on our Site.
  • Analyze usage and trends to improve our Site.
  • Detect, prevent, and respond to fraud, security breaches, and other potentially harmful activities.
  • Comply with legal obligations and enforce our agreements.
3. Sharing of Information

We may share your information in the following ways:

  • With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
  • With Business Partners: We may share information with business partners to provide you with products, services, or promotions. These partners are contractually required to protect your information and use it only for the purposes for which it was disclosed.
  • In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
  • For Legal and Safety Reasons: We may share information to comply with legal obligations, respond to legal requests, and protect the rights, property, and safety of BUY GOWN, our users, and others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With Your Consent: We may share your information in other ways if you give us consent or direct us to do so.
4. Security of Information

We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Physical Safeguards: Such as locked filing cabinets and restricted access to offices.
  • Technical Safeguards: Such as encryption, firewalls, and secure socket layer (SSL) technology to protect sensitive data during transmission.
  • Administrative Safeguards: Such as employee training on data privacy and security practices, and limiting access to personal information to those employees who need it to perform their job functions.

Despite these measures, no security system is impenetrable, and we cannot guarantee the security of your information. We encourage you to take steps to protect your information, such as choosing a strong password and keeping your login credentials confidential.

5. Your Choices

You have several choices regarding your information:

  • Account Information: You can update or delete your account information by logging into your account or contacting us. We will retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  • Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.
  • Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails or contacting us directly. Please note that even if you opt out of receiving promotional emails, we may still send you transactional or administrative messages.
6. Children's Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it in accordance with applicable law. If you believe we might have any information from or about a child under 13, please contact us at [contact email].

7. Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act ("CCPA"). These rights include:

  • Right to Know: The right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the business or commercial purpose for collecting the information, and the categories of third parties with whom we shared the information.
  • Right to Delete: The right to request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: The right to opt out of the sale of your personal information.
  • Non-Discrimination: The right not to receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us at the email or phone number listed below. We will verify your request using the information associated with your account, including your email address. Government identification may be required.

8. European Privacy Rights

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation ("GDPR"). These rights include:

  • Right to Access: The right to request access to the personal information we hold about you.
  • Right to Rectification: The right to request that we correct or update any personal information that is inaccurate or incomplete.
  • Right to Erasure: The right to request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: The right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: The right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, or transmit your personal information to another data controller.
  • Right to Object: The right to object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us at the email or phone number listed below. We will process your request in accordance with applicable data protection laws.

9. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and regulations.

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that your personal information is protected in accordance with this Privacy Policy and applicable laws. When we transfer your personal information to other countries, we will implement appropriate safeguards to protect your information, such as standard contractual clauses approved by the European Commission or other lawful mechanisms.

11. Buyer and Consignor/Seller Confidentiality

    We are committed to maintaining the confidentiality of all parties involved in transactions on our platform, including both buyers and consignors/sellers. To protect the privacy of our users:

    • Buyer Confidentiality: When sharing sales receipts or transaction details with consignors/sellers, we ensure that the buyer’s personal information, such as their last name and contact details, is removed. This measure is in place to safeguard the buyer’s privacy while allowing the consignor/seller to access necessary transaction information.
    • Consignor/Seller Confidentiality: Similarly, we protect the privacy of consignors/sellers by not disclosing their personal information to buyers beyond what is necessary to complete the transaction. We take reasonable steps to ensure that consignor/seller details are kept confidential and are only shared when required for the fulfillment of the transaction or by legal obligation.
    • Non-Disclosure Commitment: Even if both the buyer and consignor/seller request the exchange of personal information, we will not disclose such details to either party. This policy is in place to uphold our commitment to privacy and ensure that all user information remains secure.

    This confidentiality policy is a critical aspect of our commitment to protecting the privacy of all users on our platform. We strive to handle all personal information with the utmost care and in compliance with applicable privacy laws.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our Site and indicate the effective date. Your continued use of our Site after the effective date constitutes your acceptance of the updated Privacy Policy. If we make material changes, we will provide you with notice as required by law.

    13. Relationship with Terms of Service

    Your use of our Site and services is also governed by our  The Terms of Service outline the rules and conditions for using our Site, including important provisions regarding your legal rights, limitations of liability, and dispute resolution. By accessing or using our Site, you agree to be bound by both this Privacy Policy and our Terms of Service. In the event of any conflict between this Privacy Policy and the Terms of Service, the Terms of Service will control.

    14. Contact Us

    If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at:

    BUY GOWN INC.
    Address: 2305 Coney Island Ave, Suite 2D, 2nd Floor, Brooklyn, NY 11223
    Email: info@buygown.co
    Phone: (929) 722 3110